All returns must be made within 14 days and can be subject to a 10% restocking fee.
Custom Configurations or Special Order Products
Please remove all personal data from any returned products (e.g. computer). SunGeek is not responsible for any personal data left on a returned product.
Note regarding personal data on returned products
No returns or refunds will be made for items that are special ordered for you or for unusual custom configurations of systems. Special orders include, but are not limited to: laptop power supplies, laptop batteries, items not normally in stock in the store, and specially ordered for the customer.
Most of the products sold by SunGeek are subject to a manufacturer's warranty. The warranty provided by the manufacturer is the first place to look for assistance with difficulties that may accompany your item. Check the manufacturer's website for assistance.
Procedures for Return